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dc.contributor.advisor Bhuiyan, Professor Shahjahan
dc.contributor.author Bassem, Passant
dc.date.accessioned 2016-01-22T10:00:17Z
dc.date.available 2016-01-22T22:00:10Z
dc.date.created Fall 2015 en_US
dc.date.issued 2016-01-22
dc.identifier.uri http://dar.aucegypt.edu/handle/10526/4597
dc.description.abstract The aim of this thesis is to pave the way for non-managerial employees’ empowerment in governmental service organizations in Egypt. Based on a review of previous studies that discussed the Egyptian bureaucracy, this study hypothesized that all the structural and psychological empowerment barriers - namely the organizational cultures and work context factors, managerial employees’ leadership style, and non-managerial employees’ readiness level and personalities - do exist within the governmental service organizations. Questionnaires were distributed to 223 non-managerial employees in Real Estate offices, Social Insurance and Pension offices, Traffic Services offices, Civil Registry offices, Health offices (Ministry of Health), Tax offices, and Courts’ Registry and Record offices all over Cairo. Statistical analyses of the findings of 183 eligible questionnaires reveal that ‘non-managerial employees’ inability to be empowered’ is the only empowerment barrier that does exist within governmental service organizations. Results have been inconclusive for the organizational cultures. The thesis concludes by providing recommendations for facilitating non-managerial employees’ empowerment, and offering suggestions for future research based on the limitations identified in this study. en_US
dc.format.extent 136 p. en_US
dc.format.medium theses en_US
dc.language.iso en en_US
dc.rights Author retains all rights with regard to copyright. en
dc.subject Public Administration en_US
dc.subject Empowerment en_US
dc.subject Street-level Bureaucrats en_US
dc.subject Barriers towards Empowerment en_US
dc.subject Decentralization en_US
dc.subject The Egyptian Bureaucracy en_US
dc.subject.lcsh Thesis (M.A.)--American University in Cairo en_US
dc.title Barriers towards employees' structural and psychological empowerment: A study of non-managerial employees in governmental service organizations in Cairo en_US
dc.type Text en_US
dc.subject.discipline Public Administration en_US
dc.rights.access This item is available en_US
dc.contributor.department American University in Cairo. Dept. of Public Policy and Administration en_US
dc.description.irb American University in Cairo Institutional Review Board approval has been obtained for this item. en_US
dc.contributor.committeeMember ElBaradei, Professor Laila
dc.contributor.committeeMember Ali, Professor Hamid


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  • Theses and Dissertations [1727]
    This collection includes theses and dissertations authored by American University in Cairo graduate students.

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